Akukho nto ingcono kunamava agudileyo. Awumi emgceni, awunyanzelwanga ukuba umamele umculo weevenkile zokutyela, kwaye awubukelanga omnye umthengi ukuba anyibilike ngenxa ye-ice cream yakhe engabandi ngokwaneleyo. Endaweni yokuba uye kuhlala kwibhokisi enomoya kwaye udibanise ezinye iifries njengoko imoto yakho ihamba ngokukhawuleza ekhaya. Ewe, nabani na ogqibe kwelokuba asebenzise esi sikimu ukusithengisela ezinye i-burger yayiyingqondi epheleleyo.
Nangona kunjalo Iindawo zokutya ezikhawulezayo ezininzi ziye zafumana malunga neepesenti ezingama-70 zomvuzo wabo kwi-drive-thrus yabo ukusukela ngo-2018, basagcina iimfihlo ezininzi malunga nabo ezifihliweyo. Uninzi lwethu aluzazi zonke izinto eziluncedo zokuqhuba ebomini, indlela abasikhohlisa ngayo, okanye ukuba kunjani ukusebenza kwenye yezi zokubala. Kodwa ungaze woyike bantu! Kungenxa yokuba eli nqaku liza kukhanyisa ezona nyaniso ziqinisekileyo ze-hush-hush drive-thru ezikhoyo phaya. Kulungile, funda ukuze ufunde iqela leemfihlo zedrive-thru ezinokuthi ezi khonkco zingafuni ukuba wazi.
Qhuba abasebenzi ukuba bakubone xa usala
Njengoko usondela kwi-drive-thru kwiipijama zakho okanye ngelixa ukhetha impumlo, unokuziva ngathi awubonakali. Ngelishwa, oku kunokwenzeka ukuba akunjalo. Ngapha koko, kunokwenzeka ukuba ikhamera ye-CCTV ijolise kubuso bakho be-hungover.
Umsebenzi weStarbucks ogama linguBrittney utyhile le nto kwi Intsingiselo TikTok wenze. Kule vidiyo, iifilimu zeBrittney ezimbini ziqhuba abathengi ngelixa bevuma ingoma ehlekisayo, 'Enkosi ngokutsalela kwiStarbucks.' Xa eqala ukucula, uyababona abaxhasi bakhe behamba ngamehlo ngenxa yokothuka. Emva kokuba uBrithtney egqibile ngomzuzu wokusebenza, ucela iodolo yabo, kwaye wonke umntu une-cheeky giggle.
Ngelixa le TikTok ihlekisayo, abantu abaninzi kwi-Intanethi bothuswe kukufumanisa ukuba babebukele njengoko babe-odola ukutya kwabo okukhawulezayo. Omnye umntu ogama linguLindsey uphawule wathi, 'OMG BANGASIBONA.' Omnye umgqabazi obizwa ngokuba nguKamria Kaelin ubhale wathi, 'Ngoku ndineentloni ngawo onke amaxesha ndenza ubuso obusileyo kwiscreen soku-odola.' Kwaye njengoko uskrolela kwezinye iimpendulo, kuye kucace gca ukuba abantu abaninzi abazi ukuba banokubonakala kwi-drive-thru.
Ke, kwixa elizayo xa ufumana i-drive-thru tacos yakho, qiniseka ukuba ii-PJs zakho zikwifekthi.
I-drive-thrus iyacotha
Ukuba uziva ngathi amava akho okuqhuba athatha ixesha elide kunangaphambili, ulungile. Kwi-2019, ixesha eliqhelekileyo eliya kuthatha umthengi ukufumana iodolo yakhe kwiwindow yimizuzwana engama-255, ngokwe QSR . Le yimizuzwana engama-20 ubude kunokuthathwa kwesiqhelo ngo-2018.
Kukho izizathu ezimbalwa zokuba amava e-drive-thru anciphise. Enye yezinto eziphambili ezinegalelo kule nkonzo iyancipha yinto yokuba iimenyu zokutya okukhawulezayo ziya ziba nzima. Ngo-1940, McDonald's kuthengiswa kuphela iimveliso ezilithoba . Kwaye ngoFebruwari ka-2020, irestyu yathengiswa Izinto ezingaphezu kwe-60 kwezinye iindawo-kwaye oko akubandakanyi neziselo. Akukho ndlela apho indawo enye inokubhengeza ukutya okuninzi kwaye ilindele ukuba inkonzo yabo ingathathi ixesha elide.
Abathengi bakwathatha iiodolo zabo ezihambayo kwimizila yokuqhuba. Kwaye ezi zinto zinokubangela ukuba amava oku-odola abe made. Okukhona abantu bechola ukutya kwabo, kokukhona kuya kusiba nzima ngakumbi esi siqwenga somgangatho wetarm.
Olu lwazi alunakugcwalisa isisu sakho okanye luphelise ingqumbo yakho, kodwa ubuncinci uyazi ukuba kutheni ukuqhuba-ukulinda kuqhubeka kukude.
Kukho isizathu sokuba uqhube-kubasebenzi bakucele ukuba uye phambili
Ngaba wakhe walinda ukutya kwakho kwi-drive-thru kwaye wacelwa ukuba utsalele imoto yakho phambili? Ukuba unayo, uyazi ukuba oku kungayikhathaza njani le nto. Nangona kunjalo, kukho isizathu esisemthethweni sokuba kutheni ukutya okukhawulezayo kunokukuxelela ukuba uye phambili.
Umbhali Odyssey Ngamava okutya okukhawulezayo okuqhubayo okwenzekile ukuba kutheni umsebenzi oqhubayo eya kukucela ukuba uye phambili. Uye wathi, 'Ukuba ukhe wacelwa ukuba' uye phambili 'ngelixa uqhuba, uyazi ukuba inokuba yinto ephazamisayo, ngakumbi xa ubona ezinye iimoto zikuthatha emva kwakho. Kodwa nantsi into-basasebenza kukutya kwakho, nabo. Kwenzeka nje ukuba ukutya kwakho kuthathe ixesha elide ukuzilungisa. '
Oku kuthetha ukuba uthenge isidlo esipheleleyo, kwaye i-champ emva kwakho iyalele into encinci, unokucelwa ukuba uqhubele phambili. Kodwa ungalahli ukuphola kwakho, ukutya kwakho kusaza kuza. Wonke umntu kufuneka akhumbule oku kwixesha elizayo xa beqengqeleka kwi-drive-thru.
ikonofile egalelwe kwi powder
Abaqhubi beDrive-thru banikwa ixesha lokuba babakhonze ngokukhawuleza kangakanani abathengi babo
Ifoto nguCameron Smith / Getty Izithombe Ukucinezelwa kwexesha luxinzelelo kwaye akukho mnandi kuye nakubani na. Ke ngoko, ngekhe kube mnandi kakhulu ukuba ngumsebenzi oqhutywa lixesha ngexesha lotshintsho abalitsalelayo. Kwaye yile nto kanye eyenzekayo kuninzi lwale khonkco. Enye yeenkqubo ezisetyenziselwa ukutya ukutya okukhawulezayo ukubeka esweni abasebenzi babo ibizwa ZOOM . Olu hlelo lokusebenza lirekhoda ukuba isithuthi ngasinye sithatha ixesha elingakanani ukujonga imenyu, sithethe nomgcini-mali, kwaye sithathe ukutya kwabo. Ngokwentengiso ye-ZOOM, obu buchwephesha banceda iindawo zokutyela 'zibonelela ngenkonzo egudileyo, ekhawulezayo kunye namava angcono kubathengi.'
Ngelixa isibali-xesha sinceda ezinye iidrive-thrus zisa amava amahle, zichaphazela kakubi abanye. Nye UKumkani weBurger Umsebenzi kwi Reddit baxela ukuba kufuneka bakhonze umthengi kwimizuzu emibini enesiqingatha okanye ngaphantsi. Enye ipowusta evela kwiStarbucks ithe banikwe umzuzu omnye kuphela kumthengi ngamnye. Oku akunakwenzeka ukuba umxhasi uthatha imizuzu emithathu ukuyalela, aze achithe imizuzu emibini etshintsha ukutya kwabo efestileni, aze alinde eminye imizuzu emithathu njengoko indawo yokutyela igcina olu tshintsho. 'Xa abaphathi bethu bephuma baze babone ixesha lesibhozo, abakhathali nokuba yayiyimpazamo yomthengi. Bacinga ukuba uyacotha kwaye bayakufundisa. '
Oku kuthetha ukuba ukuba ufumana ukutya kwi-drive-thru, kuya kufuneka uzame ukufumanisa into oyithengayo ngaphambi kokuba umqeshwa akubuze. Kwaye zama ukunqanda ukutshintsha iodolo yakho nje ukuba ibekiwe. Sithembe, baqhube-thru abasebenzi kuyo yonke indawo bayakuxabisa.
Ukuqhutywa kwemenyu yoyilo kukhuthaza ukuthengwa okungxamisekileyo
Ifoto nguSandra Mu / Getty Izithombe Inyani yokuba iidrive-thrus zikhona zokwenza imali kwiivenkile zichasene nemfihlo. Kodwa ngenxa yokuba uyazi le nto ayithethi ukuba uqaphela onke amaqhinga abatsalayo. Umzekelo, iiposta zokuqhuba-ezibonisa izinto ezintsha zibuyiselwe umva ukuze zikhuthaze Ukuthenga okungxamisekileyo . Ezi ntengiso ziyilelwe ukuba zibangele ukuba umthengi athenge imveliso entsha okanye idizethi ngaphandle kokucinga ngesi sigqibo. Kuyinto ephawulekayo kodwa eyoyikisayo ukuba iplacard ekhanyayo inokusishukumisela ukuba sitshintshe indlela esisebenzisa ngayo imali.
Ukuqhuba-ke kukwacwangcisa ukusebenzisa itekhnoloji entsha ukukhuthaza ukuthengwa okungxamisekileyo ngakumbi. Ngo-2019, uMcDonald uchithe $ 300 yezigidi ukufumana inkampani eyenza ubuchwephesha bobuchwephesha be-AI. Enye yezinto eziye zaphuhliswa leli shishini zinokubonisa iintengiso ezizezomntu ngamnye eziza kwi-intercom yazo. Ukuba le ntengiso izakubonisa njani utshintsho kuxhomekeke kwixesha, injani imozulu, kwaye ukuba umgca uxinene okanye awukho.
Abalawuli abambalwa bakholelwa ukuba obu buchwephesha buza kwenza abathengi bakaMcDonald ngokungxama bachithe imali yabo. URicardo Belmar, umlawuli ophezulu kwi-Infovista , 'Olu lusetyenziso olukhulu lwe-AI ukuphucula amava okuqhuba kunye nokuvelisa ukuthenga okungxamisekileyo kwindawo yentengiso. Ukuhamba ngobuchule kukaMcDonald's. '
Ke, ukuba uhlala uqhuba kwaye unqwenela ipayi yeapile, zibuze ukuba uyayifuna na. Kungenxa yokuba unokuba ngumntwana othengayo owenza ukuthenga okungxamisekileyo.
Umncedisi we-AI unokuthatha iodolo yakho
Ukuthetha ngobukrelekrele bokuzenzela, obu buchwephesha sele buthabatha i-drive-thrus yethu. Ngo-Feb wonyaka ophelileyo, IWashington Post uxele ukuba iGood Times Burger kunye neFrozen Custard bafumene inkqubo entsha ebizwa ngokuba yiValyant AI. Esi sixhobo siyakwazi ukuthatha ii-odolo, sincokole nabathengi, kwaye ndingaze ndikhathazeke kubaxhasi ababi.
Ngelixa le AI izwakala ngathi liphupha elingenakubonwa, obu buchwephesha ngokuqinisekileyo bunabantu abathandabuzayo. Kwangokunjalo IWashington Post Kwakhankanywa ukuba ezi zixhobo ze-AI zinokwenzakalisa abasebenzi ngakumbi kunokuba bencedisa. U-Erikka Knuti, umlawuli wezonxibelelwano kwi-United Food and Commercial Workers Union, uxelele IWashington Post , 'Amashishini amaninzi aphatha inkonzo yabathengi njengexabiso lendleko endaweni yotyalo mali. Ukongeza ekupheliseni imisebenzi, utshilo, ukususa abantu kwintengiselwano kuthoba isidima semveliso ethengiswayo.
Nangona kunjalo, nokuba ungowokuchasana ne-AI elawulwa yi-drive-thrus, gcina iindlebe zakho zixobukile ngokulandelayo ukuba ukule intercom. Ngubani owaziyo, mhlawumbi indawo oyithandayo sele inomncedisi weerobhothi.
I-drive-thrus inokuba nezikrini zokuchukumisa kwixa elizayo
Ngonyaka ka-3030 (okanye mhlawumbi nangoko kwakamsinya), yonke idrive-thru inokuba nomncedisi we-AI ukuthatha iodolo yakho. Okanye banokuba nelinye icandelo lobuchwephesha elenza ukuba i-intercom iipesenti ezili-100 zingafuneki. Kwaye eso sixhobo sisikrini esithobekileyo sokuchukumisa.
Kodwa kutheni ukutya okukhawulezayo okudityanisiweyo kudibanisa i-intercom kwaye kusetyenziswa isikrini sokuchukumisa endaweni yoko? UJoe Sheetz, umphathi we-Sheetz, uxelele Inkampani ekhawulezayo bezininzi izizathu zokwenza njalo. USheetz usebenzisa izikrini zokuchukumisa ngaphakathi kweendawo zabo zokuhambisa, kwaye uyakholelwa ukuba uku-odolwa kwescreen esikhuthaza abathengi bakhe ukuba bazame izinto ezintsha. Ukwathi banokunciphisa inani lezikhalazo ze-odolo ezingachanekanga kwaye bagcine idatha ekhoyo malunga nomthengi ngamnye. Ngo-2014, uSheetz waqala ukuvavanya esi sikrini kwiindawo ezahlukeneyo zokuqhuba, ngokunjalo.
Kwaye ayisiyiSheetz kuphela esebenzisa obu buchwephesha. Indlela engaphantsi ikwanazo nezikrini zokuchukumisa kwezinye zeendawo zabo zokuqhuba. Ngoku ka UKevin Kane , Isithethi se-franchise, malunga neevenkile ezingama-200 e-United States zibonisa esinye sezi zikrini ngo-2017.
Indebe yakho yokubamba inokuguqula ibe yiplate yokuqhuba
Facebook Ukusukela ukuqala kwe-drive-thru, bekunzima ukutya ukutya kwakho ngelixa uqhuba. Iifries zakho zingatyibilika kuyo yonke indawo, ijusi yakho yeeburger inokuntywila emathangeni akho, kwaye isiselo sakho sinokuncamathela kwideshibhodi. La mava angenakuthelekiswa nanto anokulonakalisa olona suku lubalaseleyo. Isenokukutyhala ukuba utye-ngexesha elizayo xa unqwenela iitapile.
Kwividiyo yeTikTok emangalisayo ethunyelwe ngu c1luthando , Uhambisa umhlaba ngemfihlo yakhe yokuqhuba. I-C1loves iqala le vidiyo ngokusibonisa isiselo, iifry, kunye neburger ayithengileyo. Emva koko uqhubeka nokubeka isiselo sakhe kumgcini wekomityi. Oku kulandelwa zii-c1loves ezivula ibhokisi ye-burger. Kukho isikroba esincinci ezantsi embindini walesi sikhongozeli singatyhilwanga athi atyhale umququ wesiselo. Ityala le-burg lilinganise ngokugqibeleleyo kwi-bevy yakhe. Okwangoku, ii-c1loves zigqiba umsebenzi wakhe wobugcisa ngokugalela ii-fries kwelinye icala lebhokisi.
Kwaye ayinguye yedwa oza nento enje- i-drive-thru hack efanayo iye yangena kwintsholongwane kunye neChick-fil-A abalandeli ekuqaleni kuka-2019.
Ayifanele ibe yimilodramatic, kodwa abaqhubi bezinto ezinokuthi baqhube bangafumana ibhaso loxolo. Obu bomi bokugcina buza kusindisa inani elingenakubalwa leefry ekuweleni phantsi kwimoto. Ngaba ikho into ebaluleke ngakumbi kunale planethi?
IMcDonald's inemenyu yokuqhuba ngokuqhutywa yimfihlo
Facebook Nangona iMcDonald's inemenyu enkulu ehlekisayo, ikwanento yokuqhuba ekhethekileyo abantu abaninzi abangazi ngayo-kwaye loo mveliso ibalaseleyo ngumkhenkce wabo. Ngoku, ukuthenga amanzi aqanduselweyo kuMcDonald's kunokubonakala ngathi yeyona nto iphambili ebomini. Kodwa ayinyani. Iityhubhu zabo ngokwenene zikumgangatho ophakamileyo.
Zininzi izibonelelo ezisemthethweni zokusebenzisa lo mkhenkce. Ngokomnye umntu othanda iqhwa kaMcDonald othethe naye Wow ecocekileyo Into eyenza la manzi angumkhenkce abe bhetele kunezinye iimveliso kukungafihlisi kwawo kunye ne-vibe ehlaziyayo. Kwaye njengenye Ukucocwa Umbhali uqaphele, 'Mhlawumbi eyona nto ibalulekileyo kukuba umkhenkce awuyiyo ibhloko eqanduselwe engxoweni, ngenxa yoko akukho mfuneko yokuba umbethe ibhegi phantsi okanye usebenzise izitshixo zakho njengeqhwa lokuqhekeza iqhekeza.' Kuxelwe ukuba, iingxowa zomkhenkce ezivela kwiindleko zikaMcDonald phakathi kwe- $ 1 kunye ne- $ 2, nangona kubonakala ngathi yahlukile ngendawo, kwaye awunakude ungene ngaphakathi ukuze uzokuzifumana-baya kuzinikezela kanye ngefestile yokuqhuba.
Ukuba olu luvo luvakala lukhanya, kodwa awuhlali ndawo kufutshane neMcDonald's, ungothuki. Unakho nokuthenga iingxowa zomkhenkce kwi-drive-thrus e UDunkin ', uBurger King, kunye noArby's .
Abantu batyhobozele kwii-intercom zokuqhuba
UJustin Sullivan / Getty Izithombe Umntu unokucinga ukuba inkqubo ye-drive-thru's intercom iya kukhuseleka ngokumangalisayo. Nangona kunjalo, oku akusoloko kunjalo - okanye ubuncinci bekungasetyenziswanga.
UKevin Mitnick, omnye wabakhohlisi abakhulu behlabathi , kanye wakhupha istunt sokugqibela ngokuqhekeza ukutya okukhawulezayo kokutya-kwi-intercom. 'Kwiminyaka eyi-16 ubudala, ndasebenza indlela yokuqhekeza iMcDonald's, utshilo uKevin. Kwaye ayenzelwanga i-Big Mac yasimahla. ' Ngeli xesha, uMitnick wayenomdla kwimilingo kunye nerediyo engahlawulwayo. Ke ndisebenzile indlela endinokuyithatha ngayo i-windows yokuqhuba kaMcDonald kude. Ke, xa abathengi beza kuqhuba ukuze babeke iiodolo zabo baya kundifumana, endaweni yomfo ongaphakathi kuMcDonald's onentloko. Ungacinga ke xa uneminyaka eli-16 ubudala ukuba ungonwaba kangakanani. '
Emva kokuba uKevin emise izixhobo zakhe, emva koko waqhubela phambili iprank bejeebers ngaphandle kukaMcDonald's kunye nabaxhasi babo. 'Abathengi babeza kuqhuba, ndithathe iodolo yabo, ndathi,' Oh, ungumthengi wamakhulu namhlanje! Nceda uqhubele phambili, iodolo yakho isimahla! '' Akumangalisi ukuba umphathi kaMcDonald akafumananga eli hlazo lililo lonke elihlekisayo.
